IT Asset Analyst - Tyne & Wear

Ref: 183 Date Posted: Wednesday 01 Nov 2023

IT Asset Analyst                                Newcastle/Remote        £30-32k

Our client is recruiting for an IT Asset Analyst to join their team who can contribute towards the day-to-day management of Hardware & Software assets throughout the business.

This will be a hybrid role with one day per week in the office, which will increase during project milestones.


  • Manage and support the day-to-day IT Asset Management processes
  • Administer the CMDB to ensure data integrity for completeness, compliance, and correctness
  • Advocate the importance of an ITIL best practices
  • Identify services and configuration Items in scope across the organisation.
  • Contribute to the development of processes and procedures to ensure that appropriate controls are in place
  • Investigate and resolve exceptions and accuracy issues of the CMDB and asset discovery tools
  • Liaise with stakeholders to obtain information in relation to software agreements, contracts and renewals
  • Monitor incoming service requests and incidents as related to CMDB and associated integrations


  • 2 years of experience in IT Asset Management
  • Experience managing IT Assets through their lifecycle within an ITIL-based organisation and associated CMDB tools
  • Experience and knowledge of licensing terms and conditions, product usage rights and ‘real world’ licensing issues gained from working with vendor products
  • Advanced problem solving / analytical skills (Excel / Power BI)
  • Ability to think strategically with strong problem management skills
  • Planning, and organisation skills, including the ability to handle multiple tasks simultaneously
  • Experience in writing IT procedures, operational reports and user guides
  • Understanding of IT Asset management lifecycle processes and tools

If you require any additional information please contact Steve on 0203 051 4825.

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