IT Asset Analyst Newcastle/Remote £30-32k
Our client is recruiting for an IT Asset Analyst to join their team who can contribute towards the day-to-day management of Hardware & Software assets throughout the business.
This will be a hybrid role with one day per week in the office, which will increase during project milestones.
Responsibilities
- Manage and support the day-to-day IT Asset Management processes
- Administer the CMDB to ensure data integrity for completeness, compliance, and correctness
- Advocate the importance of an ITIL best practices
- Identify services and configuration Items in scope across the organisation.
- Contribute to the development of processes and procedures to ensure that appropriate controls are in place
- Investigate and resolve exceptions and accuracy issues of the CMDB and asset discovery tools
- Liaise with stakeholders to obtain information in relation to software agreements, contracts and renewals
- Monitor incoming service requests and incidents as related to CMDB and associated integrations
Requirements
- 2 years of experience in IT Asset Management
- Experience managing IT Assets through their lifecycle within an ITIL-based organisation and associated CMDB tools
- Experience and knowledge of licensing terms and conditions, product usage rights and ‘real world’ licensing issues gained from working with vendor products
- Advanced problem solving / analytical skills (Excel / Power BI)
- Ability to think strategically with strong problem management skills
- Planning, and organisation skills, including the ability to handle multiple tasks simultaneously
- Experience in writing IT procedures, operational reports and user guides
- Understanding of IT Asset management lifecycle processes and tools
If you require any additional information please contact Steve on 0203 051 4825.
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